Knowledgebase
Search your questions?
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My Orders FAQs
- How do I check my order status?
- What does my order status mean?
- How can I cancel my order?
- When will I receive my order?
- I ordered a standard sized dress, not a custom size, why is it taking so long?
- How do I contact Customer Service about my order?
- What if I have a question before placing an order?
- My Account FAQs
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Payment FAQs
- Which payment methods do you accept?
- What payment methods are available in my country?
- How to pay with credit/debit card
- How to pay with PayPal
- Western Union and Wire Transfer Information
- How can I change payment methods?
- When will I be charged for my items?
- How can I view prices in my currency?
- How do you calculate currency rates?
- About Paying Tax on Purchases
- How do I use a coupon?
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International Shipping & Delivery FAQs
- LightInTheBox Global Shipping Guide
- How can I track my package?
- How do I estimate my delivery date?
- How do I calculate shipping costs?
- What shipping methods do you offer?
- Are there any additional fees involved in international shipping?
- Do you ship to PO Boxes or APO/FPO military addresses?
- Why was I asked for a "CPF" number? (Brazilian customers)
- Worldwide Shipping - What does it mean?
- Returns & Refunds FAQs
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My Rewards & Credit FAQs
- What is the Rewards & Credit Balance?
- How do I earn Rewards & Credit?
- How can I check my Rewards & Credit Balance?
- When will my accrued Rewards post to my account?
- How long do I have to use my Rewards & Credit Balance?
- How can I use my Rewards & Credit Balance?
- How can I request a withdrawal?
- What happens to my Rewards when I return items for a refund?
- How can I buy Prepaid Credit and use it?
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Weddings & Events Dresses (Made-to-Order) FAQs
- What does made-to-order mean?
- How do I measure my size?
- How far in advance should I order my dress?
- Can I modify a dress' design such as style/fabric/length?
- Can I change my size after I placed my order?
- Can I cancel the dress if I change my mind?
- How to check my dress' tailoring status?
- Do you sell fabric swatches or can I buy material directly from you?
- Made-to-Order dresses alteration options & return policy
- New User--Guide
リワードが加算されるタイミングを教えて下さい。
ご注文全商品の配達完了後、ご注文商品いずれかのレビューが投稿された時点でリワードポイントがリワード&クレジットアカウントに加算されます。
レビューの投稿を完了までの5ステップ
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ステップ1"私の注文"ページまたは"注文詳細"ページにある"配達確認"ボタンをクリックして下さい。 もう既に配達確認をお済ませになっていてもご心配無用。同じページ内、"レビューを書く"ボタンのクリックで投稿することができます。
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ステップ2"はい"ボタンのクリックで、"パッケージレビュー"ページへ移動。

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ステップ3 "パッケージレビュー"ページにてレビューの書き込みをお願いいたします。

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ステップ4レビュー投稿後、該当注文のリワードがお客様のリワード&クレジットアカウントに加算され、"注文詳細"ページへ自動的に移動します。

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ステップ5はリワード&クレジットページで更新されたリワード&クレジット残高をご確認下さい。
注意)
2013年9月27日以前のご注文で、リワード未加算の商品につきましては、ご注文商品のレビューの投稿をお願い致します。 レビューが投稿されますとリワードが加算されます。
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