Poradna
Hledejte ve Vašich dotazech?
- Nejčastější otázky k objednávce
- Nejčastější otázky k Mému účtu
- Nejčastější otázky ohledně plateb
- Otázky a odpovědi - mezinárodní přeprava
- Nejčastější dotazy k vratkám a refundacím
- Nejčastější otázky Kredit a Odměny
- Svatební a společenské šaty (na objednávku) Nejčastější otázky
- Nová uživatelská příručka
- Moje odměny a kredity - Časté dotazy
I've returned my item; how soon will I receive my refund?
In most cases, we will refund your money within 48 hours after your package has been processed. The time it takes to receive your refund will differ based on the payment method you used.
Credit/Debit Card
It will take 7-45 days for your credit card company to process the refund and credit your account.
PayPal
If you are a registered PayPal member, your refund has been completed instantly. You may check your PayPal account for more information regarding the refund.
If you are an unregistered PayPal user, it will take 7-45 days for PayPal to process your refund and return the money to your credit card account.
Western Union
For customers that paid using Western Union, we recommend using PayPal to receive your refund to avoid processing fees and get your refund immediately. If you want to receive your refund through Western Union, you will need to provide us with your necessary information and then go to a bank in your home country that supports Western Union to pick up your refund using the details we provide.
Wire Transfer
Unfortunately, we cannot give more information on how long it will take to credit your account as it depends on your bank’s procedures. We recommend contacting your bank if you have any questions regarding a refund.
- Žádná poslední navštívená stránka
- Co znamená můj ...